Q1. Can I have a sample order for Battery?

A: Yes, we welcome sample order to test and check quality. 

Q2. What about the lead time?

A:Sample needs 15-18 days, mass production time needs 25-30 days 

Q3. Do you have any MOQ limit for Battery?

A: Depends on different models.For the very regular models,the MOQ is LOW

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by TNT, UPS, FedEx.... It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for Battery?

A: Firstly,pls let us know your requirements,such as the dimension,continuous&peak discharge current ,application of the battery.
Secondly,pls let us know the purchasing quantity and when will your project start.We quote according to the details.

Thirdly customer confirms the price,sample and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on battery ?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 12 months warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new batteries with new order to replace the defective. 

Thirdly,we will test the defective batteries and make 8D report.We will find out the reason and propose the

improvement measures for future production.