4WRZ16E3-150-7X/6EG24N9TK4/D3M 4WRZ16E3-150-7X/6EG24N9TK4/M 4WRZ16E3-150-7X/6EG24N9ETK4/D3M

Rexroth provides a standard warranty of 12 months from the date of delivery, or 6 months from the date of commissioning --whichever expires later. Extended warranty options (up to 24 months) are available for customers who follow Rexroth's recommended maintenance procedures and use genuine Rexroth spare parts.

The warranty does not cover damage caused by:

• Improper installation, commissioning, or operation violating the manual
• Use of non-Rexroth spare parts or incompatible hydraulic fluids
• Contamination due to inadequate filtration or poor system maintenance
• Mechanical damage from impact, vibration, or overpressure
• Unauthorized disassembly, modification, or repair
• Normal wear and tear from extended operation beyond the valve's rated duty cycle
• Force majeure events (e.g., fire, flood, lightning strikes)

To receive prompt after-sales service, follow these steps:

• Prepare Documentation: Gather the valve's model number, serial number, purchase order, delivery date, and a detailed fault report (including photos/videos of the issue, operating conditions, and troubleshooting steps already taken).
• Contact Channels: Regional Rexroth Service Center: Find contact details on the Rexroth global website
• Original Equipment Supplier: If purchased through a distributor, contact them for localized support
• Rexroth Technical Hotline: Available 24/7 for critical operational issues
• Service Process: Rexroth technicians will first provide remote diagnostics. If on-site service is required, a certified technician will be dispatched with the necessary spare parts. For warranty claims, the damaged component will be inspected to confirm coverage before replacement.