Q1. What is your terms of payment?
A: 1.T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
2. L/C at sight is acceptable too.

Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.

Q3. How about your delivery time?
A: Generally, it will take 15-30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Sometimes we have some in stock.

Q4. Are you interested in dealership with local company?
A: Yes, we are quite interested in this business. We'd like to cooperate with some local partner to sell more World machines in local market and supply better service.

Q5. What is your warranty policy?
A: We can supply one year warranty for our machines. We will provide parts as free within warranty. We can send engineer to customer place if big quality problem. We can provide internet or calling service at any time.

Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.

Q8: Can BENE provide customized products? OEM products or ODM products?
A8: Yes, BENE can provide customized productsyou’re your request, both OEM and ODM are acceptable. We do a lots of non-standard products, welcome your special reqeust.

Q9: Could we request our own color for the products?

A9: Yes, of course, we can provide it according to your requirements.